information on standard and QM of training

20160906 bannerLichia Yiu and Raymond Saner, DiplomacyDialogue, CSEND, Geneva

(published in “Foreign Ministries: Managing Diplomatic Networks and Optimising Value”,

Edited by Kishan S. Rana and Jovan Kurbalija, 2007, Geneva/Malta: DiploFoundation)

"ISO 10015 - a Strategic Management Tool for Human Resource Development".

Raymond Saner

Saner, R., & Yiu, L. 2005. Does it pay to train? ISO 10015 assures the quality and return on investment of training. ISO Management Systems, March - April 2005, Pp.9-13, Lichia Yiu & Raymond Saner

icon-20080731-ISO-Review-02Quality Management in training: generic or sector specific?, Raymond Saner ISO Management Systems, July – August 2002, Pp. 53-62. Raymond Saner

Reinforcing Relations between Training and Performance, Raymond Saner and Lichia Yiu

Download PDF file (Abstract) (English) 

"Organizational Performance and Competence Management" by Tommie Johansson 2001

"Quality Elements of a Well-Planned, Cost-Effective, Workplace Education & Training System" by Basil P. Dutton, 2001