AdeQuaTE® dedicates it effort in promoting effective and efficient investment in human resource development and intellectual capital formation.

Its approach strives at achieving balance between the individual's career aspiration and organisation's execution capabilities in achieving its strategic objectives.

Its instrument is the external audit based on ISO 10015+, a combination of ISO 10015 standard for training and AQTE10015+ certification requirements standard. This ISO10015+ quality oriented hardware provides traceability of the critical decisions made at each step of the human resource development process and institutionalised the task of continual improvement and organisational learning.

Selected Work Records

• Dr. Lichia Yiu, President of CSEND, was appointed as a member for the International Editorial Board of Management Learning, a journal advancing the understanding of management and organisational learning, 2006.

• Dr. Lichia Yiu chaired and gave a summary of group discussion on "Quality Evaluation in a Diversified Higher Education System - Summary of Group Discussion" at OECD/MOE International Seminar on the Development of Higher Education and Financing Policies in Beijing, China, July 2004.

• Dr. Lichia Yiu gave a presentation on "How to Ensure ROI in e-Training and e-Education and e-Learning: Benchmarking the Best Practices in Using Information Technology in Hong, Kong, China, June 2004.

• On February 19th, 2003, CSEND became the FIRST organisation to be fully accredited by the Swiss Accreditation Service (SAS) as a certification body for training systems, of training programmes and of training providers in the private and public sector.

• Dr. Raymond Saner, Director of CSEND, was appointed as a member for the Swiss Peer Review, a nation-wide programme to assess quality standards of technical colleges of higher education in Switzerland, 2001.

• Dr. Lichia Yiu, President of CSEND, conducted training workshops on Quality Management of Vocational Education and Training for the International Labour Organisation (ILO) at the Turin Centre, 2000.

• Dr. Raymond Saner, Director of CSEND, was appointed as the Swiss delegate to the international working group which drafted the ISO standard for training and education, 1995-1999. This new ISO standard was adopted and published in December 1999.