ROI + Training = ISO 10015, Raymond Saner & Lichia Yiu
author: Lichia Yiu
ISO 10015 Quality Standard for Training
“ISO 10015 Quality Standard for Training: a much needed instrument to improve performance of in- service training”, Briefing note on quality standards used in Switzerland’s higher education and training institutions, Raymond Saner & Lichia Yiu
Methodological Inquiry
“Training for Results : Methodological Inquiry”, Lichia Yiu, Raymond Saner & Joseph Champoux
Two complementary policy instruments for VET
ISO 10015 and Investors in People: Two complementary policy instruments for VET, Lichia Yiu and Raymond Saner, 2004
Assessment and Accreditation of Non-Formal Management Education and Development Programmes
This book chapter provides an overview of the non-formal management education and in-service training and identifies various assessment tools used in Western Europe and Northern America.
The chapter ends with an examination of options of safeguarding the value of non-formal management education and management development programmes in the spirit and context of life-long learning.
Value From Training: A Requisite Management System ISO 10015 and Its Application
DiplomacyDialogue, CSEND, Geneva
(published in “Foreign Ministries: Managing Diplomatic Networks and Optimising Value”,
Edited by Kishan S. Rana and Jovan Kurbalija, 2007, Geneva/Malta: DiploFoundation)
ISO Management Systems
Does it pay to train? ISO 10015 assures the quality and return on investment of training. ISO Management Systems, March – April 2005, Pp.9-13,
Reinforcing Relations between Training and Performance
Reinforcing Relations between Training and Performance, Raymond Saner and Lichia Yiu