La Formation est-elle rentable?, Lichia Yiu and Raymond Saner, 2005
ISO Review 05 F (Chinese)
author: Raymond Saner
Die neue Norm ISO 10015 fuer die betriebliche Weiterbildung
Die neue Norm ISO 10015 fuer die betriebliche Weiterbildung, Raymond Saner, Economiesuisse, Oktober 2004
ROI + Treinamento= ISO 10015
ROI + Treinamento= ISO 10015, Raymond Saner & Lichia Yiu, 2003
Artigo Sobre ROI (Portuguese)
Die Norm fuer Aus-und Weiterbildung
Die neue ISO 10015: Die Norm fuer Aus-und Weiterbildung Raymond Saner & Lichia Yiu
Treinamento de Qualidade e Recursos Humanos de Qualidade
Treinamento de Qualidade e Recursos Humanos de Qualidade: Factore chave de Competitividade para países et empresas, Raymond Saner, Sao Paolo, 2001
QA-Brazil-rs Português (Portuguese)
A Strategic Management Tool for Human Resource Development
“ISO 10015 – a Strategic Management Tool for Human Resource Development”.
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Competitive Advantage & Quality of Human Resources of Russia
Centre for Socio-Eco-Nomic Development, Geneva, 2005.
This article sets out to provide an overview of the field of national competitiveness studies and its relation to high quality human resources and correspondingly to high quality education and training.
Guarantee Training Effectiveness through use of the Quality Assurance System
Training of Diplomats: Guarantee Training Effectiveness through use of the Quality Assurance System (ISO 10015)”
Stakeholder-based Monitoring of Leadership Training in Public Administration
This book chapter introduces a quality assurance dimension, which is not sufficiently addressed by the Standards of Excellence for Public Administration and Education. The authors describe the benefits of applying the ISO 10015 Standard for Training. This standard ensures efficient organisation of the learning process but also shows that successful training requires stakeholder involvement in the training of proper governance processes and a close alignment between leadership competence and the country’ development strategy.
Guarantee Training Effectiveness through use of the Quality Assurance System
Training of Diplomats: Guarantee Training Effectiveness through use of the Quality Assurance System (ISO 10015)”, 2007, Lichia Yiu and Raymond Saner