La Formation est-elle rentable?, Lichia Yiu and Raymond Saner, 2005
ISO Review 05 F (Chinese)
author: Lichia Yiu
Enhancing Training Quality Through Effective Instructional Design & Training Delivery
“Enhancing Training Quality Through Effective Instructional Design & Training Delivery” by Lichia Saner-Yiu, 2000
Quality Evaluation in a Diversified Higher Education System – Summary of Group Discussion
“Quality Evaluation in a Diversified Higher Education System – Summary of Group Discussion” at OECD/MOE International Seminar on the Development of Higher Education and Financing Policies. 12-13 July 2004. Beijing, People’s Republic of China. , Lichia Yiu
ISO 10015 Certification. A Learning System Management Solution
“How to Ensure ROI in e-Training and e-Education: ISO 10015 Certification. A Learning System Management Solution” at International Seminar on e-Education and e-Learning: Benchmarking the Best Practices in Using Information Technology. 28 June 2004. Hong Kong, China. , Lichia Yiu, 2004
ROI + Treinamento= ISO 10015
ROI + Treinamento= ISO 10015, Raymond Saner & Lichia Yiu, 2003
Artigo Sobre ROI (Portuguese)
Die Norm fuer Aus-und Weiterbildung
Die neue ISO 10015: Die Norm fuer Aus-und Weiterbildung Raymond Saner & Lichia Yiu
Guarantee Training Effectiveness through use of the Quality Assurance System
Training of Diplomats: Guarantee Training Effectiveness through use of the Quality Assurance System (ISO 10015)”
Stakeholder-based Monitoring of Leadership Training in Public Administration
This book chapter introduces a quality assurance dimension, which is not sufficiently addressed by the Standards of Excellence for Public Administration and Education. The authors describe the benefits of applying the ISO 10015 Standard for Training. This standard ensures efficient organisation of the learning process but also shows that successful training requires stakeholder involvement in the training of proper governance processes and a close alignment between leadership competence and the country’ development strategy.
Guarantee Training Effectiveness through use of the Quality Assurance System
Training of Diplomats: Guarantee Training Effectiveness through use of the Quality Assurance System (ISO 10015)”, 2007, Lichia Yiu and Raymond Saner
A Strategic Instrument in Human Capital Development
“ISO 10015: A Strategic Instrument in Human Capital Development”, Raymond Saner & Lichia Yiu, Briefing Note